Translators 650-50-45

(Revised 5/15/2012 ML #3328)

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In the event a caller speaks a language other than English, I & R staff will attempt to explain to the caller a translator will be contacted that can converse with the caller. If possible, staff will elicit the caller’s native language and phone number so an appropriate translator can be contacted. The Department of Human Services has a contract with CTS LanguageLink to provide telephone based Interpretation Services for the state of North Dakota. This service can be accessed by calling 877-650-8027 and providing the Call Center Service Representative with the following information:

• Account #9823
• Staff person’s full name
• Department number
• Language needed